Question 1

How does per-minute billing work?

Accepted Answer

You purchase a bundle of minutes at €1.99 per minute. Each minute of video processed counts against your balance. For example, a 2-minute video uses 2 minutes from your balance. Choose between 5 and 1,000 minutes per month based on your needs.

Question 2

What's the difference between Free and Premium?

Accepted Answer

Free uses your browser to process videos locally on your device—it's unlimited but depends on your computer's power. Premium uses our high-speed cloud servers for faster processing, higher quality (up to 4K), no watermark, and includes API access.

Question 3

Do unused minutes roll over?

Accepted Answer

No, unused minutes do not roll over. Credits are only valid during your active subscription period. If you purchase 100 minutes and only use 60, the remaining 40 minutes expire at the end of your billing cycle. We recommend choosing a plan that matches your actual usage.

Question 4

Can I change my minutes anytime?

Accepted Answer

Absolutely. You can adjust your monthly minutes up or down at any time. Changes take effect on your next billing cycle. Need more minutes mid-month? You can always add more.

Question 5

Is there a minimum commitment?

Accepted Answer

No long-term commitment required. The minimum purchase is 5 minutes (€9.95). You can cancel anytime, and your remaining minutes stay valid until the end of your current billing period.

Question 6

How accurate is the minute counting?

Accepted Answer

We count to the second and round up to the nearest minute. A 1:30 video uses 2 minutes. A 0:45 video uses 1 minute. You always know exactly what you're paying for.

Question 7

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, Mastercard, American Express) and PayPal via Stripe. Enterprise customers can request invoice billing with NET-30 terms.

Question 8

Do you offer volume discounts?

Accepted Answer

Yes! For high-volume users (500+ minutes/month), contact us for custom pricing. Enterprise customers processing thousands of minutes get significant discounts.

Question 9

Can I get a refund?

Accepted Answer

We offer refunds within 7 days of purchase if you haven't used any credits. After that, you can cancel anytime and use your remaining minutes until the end of your current billing period.

Question 10

How does API pricing work?

Accepted Answer

API access is included with all Premium plans. Each minute of video processed via API counts against your minute balance, same as using the web interface. No separate API fees.

Feature	Free	Premium
Processing type	Browser (local)	Cloud (server)
Monthly limit	Unlimited	Based on plan (5-1000 min)
Max resolution	1080p	4K
Processing speed	Depends on device	Priority cloud servers
Watermark	Small watermark	No watermark
Export formats	MP4	MP4, MOV, WebM, GIF
API access	No	Yes
Commercial license	Personal use	Full commercial
Support	Community	Priority email

Simple Per-Minute Pricing

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Premium

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Free vs Premium Comparison

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