Frequently Asked Questions

How does the video background removal feature work?

Our advanced AI algorithm analyzes each frame of the video to detect and separate the subject from the background. This allows us to cleanly remove or replace the background without compromising the quality of the subject in the video.

Is there a limit to the video length for background removal?

Currently, we support videos up to 15 minutes in length for background removal. For longer videos or special requirements, consider reaching out to our support team.

What video formats do you support for background removal?

We support most popular video formats including MP4, MOV, AVI, and more. If you encounter any issues with a specific format, please let us know.

Can I choose a custom background after removing the original?

Yes! After removing the original background, you can either choose to have a transparent background or select a custom image or video to replace it.

Does the background removal tool work with videos having multiple subjects?

Our AI is designed to handle videos with multiple subjects. However, the accuracy might vary depending on the complexity of the scene and the subjects' proximity.

Are my videos stored on your servers after background removal?

Privacy is our top priority. We only process the videos for background removal and do not store them on our servers beyond the required processing time.

Do I need any special software or plugins to use the background removal tool?

No, our tool is web-based and doesn't require any additional software or plugins. Just upload your video and let our AI handle the rest!

What if the background isn't removed perfectly?

While our AI is state-of-the-art, there might be certain challenging scenarios. In such cases, you can always reach out to us for assistance or try adjusting the video's settings and re-uploading.

Is there any cost associated with the video background removal?

Our basic background removal feature is free. However, for advanced features and bulk processing, you might want to look into our premium plans.

How can I get in touch for further queries or feedback?

We always appreciate feedback and queries. Feel free to reach out to us at support@unscreen.io